Privacy Policy


Last updated: 25 October 2018

This Privacy Policy describes the processing of personal data when using the corporate websites and the application portal of Home Shopping Europe GmbH (HSE24). It also explains the choices you have regarding your personal data ("Your rights") and how you can contact us.

I. Who controls the data and how can I contact the data protection officer?

The controller within the meaning of the GDPR is Home Shopping Europe GmbH, Münchener Straße 101 h, 85737 Ismaning, Germany.

Further information about our company, about the authorised representatives and further contact possibilities in our legal notice can be found on our website:

If you have any questions about our processing of your personal data or about data protection in general, please contact our data protection officer at the address provided in the legal notice, or using the following e-mail address:

II. Your rights as a data subject

Every data subject has the following rights:

• Right of access (Article 15 GDPR)

• Right to rectification of incorrect data (Article 16 GDPR)

• Right to erasure or right “to be forgotten” (Article 17 GDPR)

• Right to restriction of processing or personal data (Article 18 GDPR)

• Right to data portability (Article 20 GDPR)

You can object to the processing of personal data for advertising purposes, including an analysis of customer data for advertising purposes, at any time without giving reasons.

In addition, the data subject also has a general right to object (Article 21(1) GDPR). In this case, reasons must be provided for the objection to data processing. If the data processing is based on consent, your consent can be withdrawn at any time with effect for the future.

The easiest way to exercise your rights as a data subject is to contact or to use the address provided in the legal notice. In addition, you have the right to file a complaint with the data protection supervisory authority with jurisdiction for you.

III. On the processing of personal data by HSE24

Below, we would like to give you an overview of how we ensure the protection of your personal data when you access our website, and what types of personal data we process, for what purposes, and to what extent.

1. Processing of personal data within the framework of our application portal

We offer you the opportunity to apply for jobs online.

Please find the special privacy policy for our job application process here:

Please note that applications that you send us by e-mail will be sent unencrypted. We therefore recommend the use of our online application portal.

2. Processing of data when accessing our website - log files

When you access our website, technical connection data (including IP address, browser used and browser version, configuration parameters and installed plug-ins, date and time of access) are recorded in server log files. This information is technically necessary in order to correctly deliver the requested website content; it is always required when you use the Internet.

According to our IT security concept, the log file data are stored for a period of two weeks in order to detect and analyse any attacks against our website. The legal basis for data processing is Article 6(1)(1f) GDPR.

3. Processing of data when using the website - your requests

If you send us a request by e-mail or via the contact form, we collect the data you provide to process and respond to your request. We store this information for purposes of evidence for a period of up to three years. The legal basis for data processing is Article 6(1)(1f) GDPR.

4. Information on ensuring data security

We take technical and operational security precautions on our pages to protect the personal data stored by us from access by third parties, loss or misuse, and to enable secure data transfer.

We must make you aware of the fact that, due to the structure of the Internet, unwanted access to data by third parties may occur. It is therefore your responsibility as well to protect your data against misuse by means of encryption or in other ways. In particular, unencrypted data, even if sent by e-mail, may be read by third parties if appropriate security measures are not taken.

IV. Integration of third-party services

1. Google Maps

Our website uses the service "Google Maps" provided by Google, for instance in order to enable you to plan your route and to show you our location.

When Google Maps is accessed on this website, data will be forwarded to Google, e.g. your current location (if enabled) and technical connection data (including IP address, browser used and browser version, configuration parameters and installed plug-ins, date and time of access). Google's privacy policy (, applies to this service, supplemented by the separate data protection provisions for Google Maps (

You can prevent the running of Google Maps by selectively preventing the running of the Java script code by using a Java script blocker; alternatively, you can also completely deactivate Java script in your browser settings.

Processing is based on our overriding legitimate interest in optimising our offer in accordance with Article 6(1)( 1f) DSGVO.

Recipient of the data: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA


2. Social media buttons

Our website uses social media buttons (Facebook, Google+, YouTube, Xing) to enable you to interact with third parties. The buttons are stored as pure links, i.e. only when you actively click the button will you be referred to the web page of the relevant provider who is responsible for any data processing that takes place there.

V. Our Cookie Policy

1. General information on the use of cookies

Our website uses so-called cookies. Cookies are small text files which are archived on your device and stored by your browser. They serve to make our offers more user-friendly, effective and secure. We use both temporary cookies, which are automatically deleted when you close your browser ("session cookies"), and persistent (permanent) cookies.

You can choose whether or not to allow the setting of cookies. You can make changes in your browser settings. You always have the choice of accepting all cookies, being informed when cookies are set or rejecting all cookies. If you choose the last option, it is possible that you may not be able to fully use our offers.

When cookies are used, a distinction must be made between essential cookies and those for other purposes (measurement of access numbers, advertising purposes).

2. Essential cookies when using the website

We use session cookies on our web pages which are essential for your use of our web pages. This includes cookies that enable us to recognize you when you visit the site during one single session. These session cookies contribute to the secure use of our offers, for example by enabling secure use of our application portal.

3. Use of cookies with your consent

Below, you will find an overview of the cookies that we use with your consent granted when you begin using the website. You will also find an opt-out option for each described type of use. These are cookies for recording the usage behaviour on our website.

Use of cookies to record usage behaviour (tracking)

The use of tracking cookies enables us to recognize users when they access our website again, and thus to allocate usage processes to an internally assigned code number (pseudonym). This allows us to coherently record and analyse repeated visits to our website.

Specifically, the following tracking cookies are used:

Tracking by Matomo

We use the web analysis software Matomo to optimise and statistically analyse user access to our website.

For this purpose, Matomo uses cookies that are stored locally on your device and allow us to analyse the use of our website. We ensure that the calling IP address is anonymised immediately after its incorporation into a hash value and before it is stored, so that no conclusions can be drawn about you. The data thus obtained are processed exclusively on our service provider’s servers in Germany.

Processing is based on our overriding legitimate interest in optimising our offer in accordance with Article 6(1)( 1f) DSGVO.

You can object to the storage and analysis by Matomo at any time. In this case, a so-called opt-out cookie ensures that Matomo does not collect any session data.

Please use the following function for this purpose:

<iframe src="" style="border: 0; width: 100%;"></iframe>

In addition, our website analysis naturally respects your 'Do not Track' preference as set in your browser.

Please remember that deleting cookies in your web browser also deletes the opt-out cookie. In this case, you can set the opt-out cookie again at any time by clicking the opt-out link.